Gandhinagar: To enhance road user safety, service quality, and convenience, the National Highways Authority of India (NHAI) has implemented a grievance redressal system for highway users, under which it operates six platforms ranging from mobile apps to online portals and a toll-free helpline number. These platforms empower citizens to report problems, seek assistance, and monitor the resolution process in real-time, thereby promoting transparency and accountability in national highway managemen...Read More